Format Status

All Systems Operational

Member Sites Operational

Format Registered Domains Operational

Content Rendering Operational

Prints Marketplace Operational

Help Center Operational

Format Home Page Operational

Format Site Uploads Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

Disruption to Image Uploads on Galleries and Client Galleries

Resolved - This incident is now resolved as image uploads to Galleries and Client Galleries are operational. Thank you for your patience while we worked towards a resolution.
Oct 29, 10:25 PDT

Monitoring - Thank you for your patience while we investigated this issue. Our engineers have implemented a solution and will continue to monitor the platform over the next few hours to ensure image uploads to Galleries and Client Galleries remain functional.
Oct 29, 08:57 PDT

Investigating - We are currently experiencing issues with uploading images to Galleries and Client Galleries as the "Add Image" button is no longer listed within the Format editor. We are working to resolve this as a top priority, and will provide updates here as soon as we have more information. We sincerely apologize for the inconvenience and greatly appreciate your patience as we work towards a resolution.
Oct 29, 08:52 PDT

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

Widespread Online Service Disruptions affecting Support Requests and Platform Connectivity

Resolved - Our upstream service providers are reporting that the earlier disruptions affecting us (and many others worldwide) have been resolved.

Thank you for your patience.
Oct 20, 17:08 PDT

Identified - We are aware of some widespread disruptions affecting many online services today. As a result, you may experience connectivity issues while navigating the Format platform, as well as delays while uploading images. Additionally, our email and messaging service provider is also experiencing some delays in processing support requests, which may delay a response to any active support inquiry. Our team is actively monitoring the situation and will provide updates once the situation changes. We apologize for any inconvenience and appreciate your patience.
Oct 20, 07:56 PDT