All Systems Operational

Member Sites Operational
Format Registered Domains Operational
Content Rendering Operational
Prints Marketplace Operational
Login Operational
Help Center Operational
Format Home Page Operational
Format Site Uploads Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 17, 2026

No incidents reported today.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Domain Resolution Issues (OpenSRS)
Resolved - We have heard from our domain partner OpenSRS who were able to implement a resolution for the issue impacting Format domains. If you temporarily disconnected your domain from the Settings > Domain and Email panel during this incident, please re-enter it in the Add Your Own Domain field to ensure it reconnects.

Thank you for your patience while they resolved this issue.
Aug 11, 15:10 PDT
Monitoring - OpenSRS has reported steady progress restoring DNS services. They're bringing systems back online and restoring DNS data from a recent backup, then syncing any updates since to make sure all records are current.

Domain resolution is improving for affected sites. We're continuing to monitor closely and will post again once we can confirm full restoration.
Aug 11, 13:17 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 11, 09:49 PDT
Investigating - We're aware that some custom domains hosted through Format are currently experiencing DNS resolution issues. This appears to be caused by an outage on OpenSRS's side affecting domains using systemDNS nameservers, and may result in your site being temporarily unavailable.

This is not an issue with your account or domain settings. Our team is actively monitoring the situation and working with OpenSRS to confirm restoration. We will post updates here as soon as we have more information.
Aug 11, 09:27 PDT

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

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