Client Gallery ZIP file generation failure

Incident Report for Format

Resolved

Our team has now resolved this issue and ZIP files are now generating correctly and able to be downloaded.

Thank you for your patience while we worked on this issue.

Posted Feb 19, 2024 - 13:02 PST

Identified

At this time, we have identified issues affecting our system's ability to create ZIP files for Client Gallery image downloads.

Our engineering team is actively investigating the issue to pinpoint the root cause and updates will be provided as soon as more information becomes available.

Posted Feb 19, 2024 - 12:25 PST

This incident affected: Member Sites.